01

Online forms, portals and internal tools

Intake, bookings, applications, approvals and staff dashboards that replace paper, PDFs, spreadsheets and email chains. Staff see what needs action; the people you serve get a clear online process.

Examples

  • Online applications that route to the right staff for approval
  • Booking and scheduling with automatic reminders
  • Staff dashboards and admin consoles
  • Customer and partner portals with secure accounts

See the Franklin Logistics case study

02

Connecting the systems you already use

APIs, data migration and automations between existing software, so information is entered once and stays in sync.

Examples

  • Syncing an intake system with a finance or records system
  • Payment processing and automatic reconciliation
  • Moving data out of a legacy system
  • Scheduled reports and exports

Franklin’s platform reconciles Interac e-Transfers against orders automatically

03

AI with a person in the loop

Document processing, drafting and triage where software checks every output and staff approve anything that matters before it goes out.

Examples

  • Drafting replies for staff review
  • Summarizing long documents
  • Sorting and routing incoming requests
  • Extracting fields from forms and PDFs

How AI is used here

US innovation consultancy / national-brand client, under NDA

AI-assisted SMS coaching platform

Igor was sole engineer on a human-reviewed AI system with a generation pipeline, deterministic validation, PII scrubbing, admin review gates, Twilio keyword/opt-out state machines, scheduling, and cost controls.

Contract since Aug 2026, under NDA

A Techstars company

AI agents in production; generation of long regulated documents with human legal review; currently building live two-way voice agents.

04

Text-message notifications and two-way messaging

Reminders, alerts, confirmations and replies by text message, with opt-in, opt-out and carrier rules handled properly.

Examples

  • Appointment and inspection reminders with reply-to-confirm
  • Status updates at each step of a service
  • Two-way conversations routed to staff

Franklin’s customers get a text at each step of every delivery

05

Taking over existing software

Inherited an application whose original developer has moved on? Vigorous Software reviews the code, documents how it works, stabilizes it, and takes over support and new features.

Proof

Joined two existing production codebases under NDA: took over development of a US innovation consultancy’s platform for its national-brand client, and joined a Techstars company’s codebase as one of two engineers working with its technical co-founder.

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