How AI is used here
AI drafts, sorts and summarizes. Software checks it. People decide.
Validation in code catches errors before a person sees them.
Nothing consequential goes out without staff review.
A clear audit trail of what was drafted, changed and approved.
Every AI output is checked by deterministic rules before anyone sees it: format, required fields, allowed values.
Anything consequential waits in a review queue until a staff member approves, edits or rejects it.
When the system isn’t sure, it says so and routes the item to a person instead of guessing.
Personal details are scrubbed before text reaches a model, where the project calls for it.
What was drafted, what changed and who approved it are logged.
Usage limits and monitoring keep AI costs predictable.
US innovation consultancy / national-brand client, under NDA
Igor was sole engineer on a human-reviewed AI system with a generation pipeline, deterministic validation, PII scrubbing, admin review gates, Twilio keyword/opt-out state machines, scheduling, and cost controls.
Contract since Aug 2026, under NDA
AI agents in production; generation of long regulated documents with human legal review; currently building live two-way voice agents.
Vigorous Software Inc. is an OpenAI Select Partner.
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